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Frequently Asked Questions
Legal Disclaimer: This website, and information provided on it by Omisimaw Wellness and its owner, Sheena Bradley is for Education purposes only. No information posted is intended for medical or treatment advice. We do not make any warranties of any kind regarding accuracy, adequacy, validity, reliability, availability of any information listed on our website. All products listed on this website are to be used at your own discretion. Omisimaw Wellness is not liable for any loss or damage you may experience or incurred as a result of our website or your reliance on any information provided.
What is your order processing time?
Processing times can vary, however most orders are shipped out within 7 days of your order. For detailed timeline or rush orders, please send me an email in the contact us section. Shipping delays are very common lately, so please be mindful of that.
What do you charge for shipping?
Our shipping is calculated at checkout based on weight and location. We do our best to find the best rates. Most packages are between $17-$35. I offer free shipping if you spend $150. If you’re looking for more generic Shopify store setup instructions, there are plenty of resources available on Shopify’s own website.
Do you ship outside of Canada?
Unfortunately at this time I do not.
What is your return/refund policy?
Our small business does not offer refunds or returns due to the small scale of herbal medicine making.